It’s wild to think I’ve been supporting teams and mentoring others for over 25 years. I’ve seen a lot of change in the administrative world. I still remember being excited when Xerox came out with the Memorywriter, moving from mainframe systems like TSO/ISPF to WordPerfect (with my beloved Reveal Codes—if you know, you know!), andContinue reading “Presence Is Power: Why Being in the Room Still Matters”